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Building and skyline

Privacy Policy

Our contact details

Name: J Philip Douglas

Address: Elizabeth House, 28 Baddow Road, Chelmsford, Essex CM2 0DG

Phone Number: 01245 206858


The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details).
  • Asset details, including security to be offered in support of the finance application.
  • Any other details required in order to process your finance application with potential lenders.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To support any finance application on your behalf.
  • We use the information that you have given us in order to obtain the finance you have requested.
  • We may share this information with those lenders we approach on your behalf.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at the above address.

(b) We have a contractual obligation between us.

(c) We have a legal obligation.

How we store your personal information

Your information is securely stored in our computer databases or at our office address as above, or any other location occupied by us at that time.

We keep your personal and any other details for 6 months if the deal is abortive or 6 years from the date of loan repayment if the deal is successful. We will then dispose your information by deleting your computer held records and any paper records will be securely shredded.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the address and details at the top of this document.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: